Mistly
Child safety standards
Mistly is a dating app run by Fleuve Tech, for adults aged 18 and over only. We have zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sextortion and any sexualised content involving someone under 18.
What we prohibit
- Anyone under 18 using Mistly.
- Sharing, requesting or linking to sexual content involving a minor, in photos, prompts, bios or messages.
- Grooming: contacting, befriending or manipulating a minor for sexual purposes, or asking anyone for access to a minor.
- Sexualising minors in any way, including in jokes, role-play or drawings.
How we keep minors off Mistly
- Everyone gives their birthdate when they sign up, and we refuse accounts for anyone under 18.
- Our terms require members to be adults, and we remove accounts that appear to belong to anyone younger.
- Photos stay fogged to everyone but mutual matches, and new members can't see each other's clear photos without a mutual yes.
Reporting in the app
Open the person's profile and tap the flag, or tap the shield in your chat with them, and choose "Seems under 18" or the reason that fits best. Reports are anonymous to the person reported. Keep "Also block" on to stop all contact right away.
What we do with reports
- Our team reviews every report within 24 hours, and child safety reports first.
- We remove CSAE content and permanently ban the accounts involved.
- We report apparent child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and to the relevant law enforcement authorities, as the law requires, and we preserve the evidence they need.
- We cooperate with law enforcement requests about child safety.
Compliance
Fleuve Tech complies with applicable child safety laws in every country where Mistly is available.
Contact
Our child safety point of contact can be reached at [email protected]. If a child is in immediate danger, contact your local emergency number first.